Captain Shipping Protection

Captain Shipping Protection

Pricing
From $11/month. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (222)

Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more
  • Offer shipping protection widget at checkout or via app blocks
  • Keep all the shipping protection fees, and add profits when claims are low
  • Route insurance order protection fee back to you & increase your conversion rate
  • Customize the price and style of insurance you want. Multi-language supported
  • The app won't add any codes to your store theme - user friendly
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian

Works with

  • Checkout
  • Checkout Extensibility
  • Returns & Exchanges
  • Order tracking
  • Checkout upsell
  • Return
  • Shipping Insurance

Pricing

Standard

$11 / month

3.99% shipping protection sales

  • Unlimited orders
  • Fully customizable cart widget
  • Flexible dynamic pricing
  • Claim portal with email updates
  • Auto-translate for multi-language stores
  • 24/7 live chat support
  • Compatible with all store themes

14-day free trial

Plus

$49 / month

3.99% shipping protection sales

  • Unlimited orders
  • Customizable cart & checkout widgets
  • Flexible dynamic pricing
  • Claim portal with email updates
  • Auto-translate for multi-language stores
  • Dedicated account manager
  • For Shopify Plus only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value (AOV) and revenue through shipping protection upsells. It enhances customer satisfaction by ensuring peace of mind during shipping, is easy to set up, and integrates seamlessly with Shopify. The app allows merchants to collect premiums directly and customize insurance rates. Its user-friendly interface and exceptional 24/7 customer support are frequently praised.

July 10, 2025

Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

Harper Finch Designs
United States
10 months using the app
July 4, 2025

I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

Kidsy
United States
7 months using the app
August 20, 2025

Sagar was helpful to resolve an issue where the app wasn't functioning and was able to get everything back up and running.

Impact Precision
United States
5 months using the app

Support

App support provided by Captain Insure.

Or visit their support portal

Developer

Captain Insure

Hong Kong, HK, HK

Launched

August 4, 2022

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