Captain Shipping Protection

Name: Captain Shipping Protection
Brand: Captain Insure
Rating: 4.9 (234 reviews)

Pricing: From $11/month. Free trial available.
Rating: 4.9 (234)
Developer: Captain Insure

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Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Offer shipping protection widget at checkout or via app blocks
Keep all the shipping protection fees, and add profits when claims are low
Route insurance order protection fee back to you & increase your conversion rate
Customize the price and style of insurance you want. Multi-language supported
The app won't add any codes to your store theme - user friendly

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian

Works with

Checkout
Checkout Extensibility
Returns & Exchanges
Order tracking
Checkout upsell
Return
Shipping Insurance

Pricing

Standard

$11 / month

3.99% shipping protection fee

Unlimited orders
Fully customizable cart widget
Flexible dynamic pricing
Claim portal with email updates
Auto-translate for multi-language stores
24/7 live chat support
Compatible with all store themes

14-day free trial

Plus

$49 / month

3.99% shipping protection fee

Unlimited orders
Customizable cart & checkout widgets
Flexible dynamic pricing
Claim portal with email updates
Auto-translate for multi-language stores
Dedicated account manager
For Shopify Plus only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (234)

Overall rating

4.9

Counts per rating level

93% of ratings are 5 stars
218
3% of ratings are 4 stars
7
0% of ratings are 3 stars
1
1% of ratings are 2 stars
2
3% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its financial benefits, noting it increases average order values by offering shipping protection that boosts customer trust. The app is easy to set up, integrates seamlessly with Shopify, and allows merchants to collect and retain premiums. The support team is responsive, handling requests quickly, including branding removals. Merchants praise the flawless performance and user-friendly interface.

September 26, 2025

Support is responsive and quick, they were very helpful to fix any issues that we came across

OZ Toner

Australia

11 months using the app

July 10, 2025

Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

Harper Finch Designs

United States

10 months using the app

August 20, 2025

Sagar was helpful to resolve an issue where the app wasn't functioning and was able to get everything back up and running.

Impact Precision

United States

5 months using the app

Support

App support provided by Captain Insure.

Or visit their support portal

Resources

FAQ

Developer

Captain Insure

Website

Hong Kong, HK, HK

Launched

August 4, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store, Shopify admin

Edit products

Product listings, products, publications of products on sales channels, or collections
Edit orders

Assigned fulfillment, merchant managed fulfillment, all order details for the last 60 days, returns, or third-party fulfillment
Edit your Online Store

Pages on your Online Store, script tags in your Online Store, theme, or Online Store page content on a path controlled by the app
Edit Shopify admin

Files
Edit other data

Locales or Online Store navigation